Quality
Quality is one of the most important cornerstones of a company. With SDF GmbH & Co. KG – your professional security service in Dresden – you have a partner whose entire approach is geared towards delivering high-quality services and fully meeting your requirements.
Specific
In addition to external audits, we also regularly conduct internal quality audits, which we supplement with industry-specific control standards. For example, our services at asylum accommodation facilities are subject to different quality controls than those in the petrochemical industry.
Order review
In order to deliver a service within our quality guidelines, we carry out a feasibility assessment before the start of each assignment. This allows us to guarantee that we can carry out your assignment in full and to your complete satisfaction.
Teams instead of lone fighters
Particularly for larger projects, we rely on the years of experience of several employees working in teams, thereby pooling a broad range of expertise. These teams manage projects from conception through to completion.
Success through communication
In every relationship, open and regular communication is the basis for success. That is why all project participants are involved from the very beginning and are continuously informed about important project details. This guarantees that all employees involved in the project have an identical level of knowledge, enabling efficient work.
To ensure we stay properly informed, we hold regular feedback meetings with you and our responsible managers. This allows us to respond promptly to your changing wishes and requirements, further increasing the quality of our service.
Gathering ideas
Beyond our managers, the experiences and impressions of all employees are of interest to us. That is why our employees are encouraged to question processes and share their own suggestions with us. These are then analysed, evaluated together with you as the customer, and corresponding measures implemented where appropriate.
Company philosophy
Our company philosophy is the foundation on which every one of our decisions is based. It combines a commitment to quality, reliability and humanity into a holistic guiding principle – both in dealing with our customers and with our employees.
We understand security not as a purely technical service, but as a relationship of trust. This means: we act proactively, communicate openly and take responsibility – not only for the security of our clients, but also for the wellbeing of all the people we come into contact with.
These principles are reflected in concrete values that shape our daily work: staying up to date, direct communication and fairness.
Always up to date
We always keep our focus on the future. We constantly monitor the latest developments in the industry and critically observe the markets. This allows us to always offer our customers the most up-to-date services.
Direct and together
Open, direct dialogue with our employees and business partners is what defines us. Only in this way do successful, trust-based partnerships emerge.
Through trust, reliability, consideration and appreciation, our employees are able to deliver genuine teamwork and top performance.
Fairness
Equal treatment
All people are treated equally – whether employee, customer or person seeking protection. No one is excluded or discriminated against by us on the basis of origin, skin colour, sexual identity or any other characteristic.
Fair competition
Towards our competitors and business partners, we always act according to free-market rules and strictly reject anti-competitive agreements.
Have questions? Get in touch with us!
Let our experienced staff advise you – we are happy to help!